Wigix Company Blog
http://www.wigix.com/lt_blog/index.php?blogId=22
wigix2013-05-19T14:57:17ZWigix Comes out of Beta
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=1018&blogId=22
<p>Hi Folks,</p><p> </p><p>Wigix is beta no more! By the time most of you read this (I'm writing this on Thursday evening) we will have launched our latest and greatest release. As part of the release we are announcing some key marketing and PR activities that we expect will draw in a significant number of new users to our sites, particularly buyers. You'll see these both on our homepage tomorrow morning as well as via an upcoming email announcement.</p><p> </p><p>This new release also brings about some substantial changes to our seller policies as well as our overall business model that warrant some mention here. First off, we have decided that we want Wigix to be the <strong>most trusted</strong> marketplace on the internet, and therefore we have instituted new trust and safety requirements for all sellers. Going forward, all sellers must verify a certain amount of financial and personal information in order to sell. There are a number of choices offered for each of these, so we hope that most of our sellers will be able to satisfy the minimum requirement. For those of you who are existing sellers, your current orders will still be valid and you can also place new orders with no restrictions. However, you must meet the new trust and safety requirements within the next 30 days in order to continue selling on Wigix; if you don't then your orders will be deleted at that time. One other thing that I also need to bring up is the fact that our new policies will end up preventing a number of non-US members to place sell orders. I apologize to any of you that might fall in this category, but this is a trade-off that we need to make right now in order to ensure that we have the safest marketfplace with the least potential for fraud. However, we will continue to explore all the available options for allowing more of our foreign users to sell on Wigix.</p><p> </p><p>The other big change with this release is that we have decided to make our marketplace completely free, i.e. the promotion we've been running for the past few months will be a permanent change. One of our hopes here is that this will help us further differentiate ourselves from other marketplaces, and we also hope this will incent our sellers to price their items even more competetively in order to attract buyers. Now, I know that a number of you are page owners and/or CE's and are probably wondering how these change affects our revenue sharing arrangement with you since we are no longer charging transaction fees. To make up for this we have begun to introduce 3rd-party affilate links (e.g. Amazon, Walmart) on a number of product pages, and we are aggressively expanding our use of these links to cover as much of our catalog as possible. In nearly all cases we will make more money when buyers click on an affiliate link to make a purchase vs. if the transaction occurred on Wigix...and we will continue to share the revenue we make from those affiliate sales with our page owners and CE's. We will also be inserting these affiliate links on pages <strong>even if those pages contain listings from Wigix sellers</strong>. This is a change from what we have done previously. Although some of our sellers may be taken aback by this, we feel that by always providing affiliate links this not only assists buyers with making good purchase decisions but it also provides sellers with a good "measuring stick" in terms of how to price their items...in particular, new items. I think most everyone would agree that if an item is being sold by Amazon for less than an individual seller that it's highlyunlikely for a buyer to purchase from the latter. </p><p> </p><p>There are numerous other changes that we've also made; among them: </p><p> </p><ul><li>We've redesigned the homepage as well as most of the key landing pages in our top nav - Buy, Sell, etc. The new pages have been designed with more help and "how to" content, making it easier for new users to understand all the features and benefits of Wigix. </li><li>If you are inside of one of the product pages and happen to have an open sell order for that item, you can view/modify your order directly from that product page.</li><li>For store owners we've introduced a new Storefront module within MyWigix where you can easily navigate to all your store-related functions.</li><li>We've made a number of efficiency improvements to make our site more responsive and snappier.</li><li>We've improved the flow and provided additional help and notifications for "bundled shipping" requests...both for buyer and seller.</li></ul><p> </p><p>As always, more detail on these changes can be found on our <a href="http://www.wigix.com/index.php/usage/what_is_new/1">What's New</a> page.</p><p> </p><p>Bob </p>Wigix Company Blog2010-02-04T19:35:24ZwigixTransaction Fees Waived!
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=877&blogId=22
<p>We implemented a few changes to our site yesterday, and also launched our "zero transaction fee" promotion for the next three months. Read all about it on <a href="http://www.wigix.com/community/viewtopic.php?f=59&t=1928">this thread</a>....and Happy Thanksgiving!</p><p> </p><p>Bob </p>Wigix Company Blog2009-11-26T15:53:40ZwigixSports Cards Trading Tool Launched
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=846&blogId=22
<span class="Apple-style-span" style="font-size: medium; font-family: 'Times New Roman'"><div style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px; background-color: #ffffff"><span class="Apple-style-span" style="font-size: medium; font-family: 'Times New Roman'"><div style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13px; background-color: #ffffff"><p>We launched our new Sports Cards community and trading tool today, and we also made a number of internal changes to better combat fraud. You can find out more about these changes by visiting the <a href="http://www.wigix.com/index.php/usage/what_is_new/1">What's New</a> page or reading <a href="http://www.wigix.com/community/viewtopic.php?t=1888">this discussion thread</a>. </p><p> </p><p>Thanks,</p><p>Bob </p></div></span></div></span>Wigix Company Blog2009-11-04T09:56:17ZwigixNew Bulk Upload Tool Launched
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=840&blogId=22
<p>We launched the new version of the bulk (spreadsheet) upload tool yesterday. This new version is category-specific, i.e. we provide different templates to sellers depending on the category they choose. This should improve overall data quality as well as assist us with managing duplicates within our catalog.</p><p> </p><p>You can find out more about these changes by visiting the <a href="http://www.wigix.com/index.php/usage/what_is_new/1">What's New</a> page or reading <a href="http://www.wigix.com/community/viewtopic.php?f=59&t=1852">this discussion thread</a>. </p><p> </p><p>Thanks,</p><p>Bob </p>Wigix Company Blog2009-10-29T14:42:45ZwigixWe're Live on Google Product Search
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=811&blogId=22
<p>Items for sale on Wigix are now being advertised on Google Product Search. Please visit the following thread for all the details:</p><p> </p><p><a href="http://www.wigix.com/community/viewtopic.php?f=59&t=1783">http://www.wigix.com/community/viewtopic.php?f=59&t=1783</a></p><p> </p><p>Bob </p>Wigix Company Blog2009-09-30T19:21:24ZwigixImprovements for CE's and Page Owners
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=800&blogId=22
<p>We've made a number of small enhancements to improve the handling and workflow for category and catalog page changes. Rather than list them all here you can read about them on our <a href="http://www.wigix.com/index.php/usage/what_is_new/1">What's New</a> page, and there is also quite a bit detail posted on this discussion thread:</p><p> </p><p><a href="http://www.wigix.com/community/viewtopic.php?f=59&t=1756">http://www.wigix.com/community/viewtopic.php?f=59&t=1756</a></p><p> </p><p>Thanks,</p><p>Bob</p>Wigix Company Blog2009-09-22T06:26:11ZwigixSupport for Amazon Payments
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=751&blogId=22
<p>We are pleased to annouce support for Amazon Payments as an additional payment option for our sellers. Amazon Payments allows buyers and sellers the ability to transact using the payment methods (e.g. credit card, bank account) already associated with their Amazon.com account. One additional difference between Amazon and our other payment options (PayPal, Google Checkout) is that the seller transaction fee, if applicable, will be automatically deducted at the time of the transaction. This eliminates the need for sellers to make a separate payment to Wigix at the end of the month for those fees.</p><p> </p><p>Please visit the <a href="http://www.wigix.com/index.php/usage/what_is_new/1">What's New</a> page to find out more about Amazon Payments and how to set it up for use on Wigx.</p><p> </p><p>Bob </p>Wigix Company Blog2009-08-03T08:02:16ZwigixNew Search and More!
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=747&blogId=22
<p>Hi Folks,</p><p> </p><p>Our latest release includes a revamped search function, improved picture uploading and profile picture cropping, and some nice new tools for store owners. Please read more about these changes on our <a href="http://www.wigix.com/index.php/usage/what_is_new/1">What's New</a> page, and please visit the <a href="http://www.wigix.com/community/viewtopic.php?f=8&t=1617">search discussion thread</a> to get specifics and provide feedback on the new search features.</p><p> </p><p>Bob </p>Wigix Company Blog2009-07-28T08:42:30ZwigixUpdated Buy/Sell Flow
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=724&blogId=22
<div>Hi everyone,</div><div><br /></div><div>We just launched our latest release, and this time we focused on the whole buy/sell flow process and made numerous changes to make it easier and more intuitive to buy and sell products on Wigix. For sellers that are "quicklisting" new items we now make suggestions as to what category the product belongs to, based on the name that you enter. We also reduced the number of steps required to sell an item, logically grouped together input fields that were related to each other, and hid some of the lesser used fields (e.g. international shipping) unless specifically required. For buyers we also did some rearrangement of fields and also provided more information about the seller during the checkout process. For both buyers and sellers we completely revamped the order management section. The new landing page not only allows you to view buy and sell orders separately, but also allows you to filter by order status. And each sub-page was also rewritten to be more readable and provide more pertinent order information.</div><div><br /></div><div>As I mentioned in my prior blog post we also decided to eliminate the ability to manage both store and non-store items and sales from the same Wigix id, as we felt this created a lot of unnecessary UI clutter and confused a number of users. If you are a store owner then all your items are assumed to be associated with your store. If you need to deal with items outside of your store then you can create a separate, non-store Wigix id for that purpose.</div><div><br /></div><div>Speaking of store owners, one of the bigger changes we made is the removal of the store inventory section. Instead, most of those functions now exist within Order Management, and all of the store preference settings have now been moved to Preferences > Seller Preferences.</div><div><br /></div><div>For non-store sellers we now provide a couple of functions previously available only to store owners, namely the ability to accept bundled shipping requests (i.e. revised shipping charges for multiple items) and the ability to collect sales tax. You can manage both of these settings from Preferences > Seller Preferences.</div><div><br /></div><div>I know that a number of you were hoping we would release something to address the duplicates issue that currently exists due to usage of the spreadsheet upload/eBay import tools. Rest assured we are working on some admin tools to effectively deal with this and should have something out in a couple of weeks. Initially it will be used by internal Wigix personnel only, but we would possibly make that available to some CE's if warranted and depending on how effective that would be. Stay tuned, and thanks for your patience through all of this.</div><div><br /></div><div>You can find out more about the latest features, as well as marketing promotions, by visiting our <a href="http://www.wigix.com/index.php/usage/what_is_new/1">What's New</a> page.</div><div><br /></div><div>Thanks,</div><div>Bob</div>Wigix Company Blog2009-06-22T08:14:12ZwigixUpcoming Site Changes
http://www.wigix.com/lt_blog/index.php?op=ViewArticle&articleId=709&blogId=22
<span style="font-size: 16px; font-family: 'Times New Roman'"><div style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 13px; background-color: #ffffff"><p>Hi Everyone,</p><p> </p><p>Sometime
later this month we will be launching our next product release. As
many of you know, one of the major focus areas for the year is on
overall site simpification, and this release will be no exception. We
are completely revamping the entire buy/sell flow process, and the end
result should make things simpler, more intuitive and faster especially
for sellers. As part of this change we are also unifying the buy and
sell experience for stores and non-stores, i.e. the UI experience will
be nearly identical whether or not you are buying/selling from a store
or non-store. If you are currently a store owner, you will still
retain all the functions you curently have, although some of them may
move out of the "store" area onto other sections of MyWigix. And if
you are a seller but not a store owner you will have access to a few
functions that were previously only available to store owners. </p><p> </p><p>There
is one additional key change worth mentioning...Right now if you a
store owner and logon to Wigix, when you go into MyWigix you have the
ability to manage both your store inventory as well as your personal
(non-store) portfolio. One of the reasons we did this is because we
felt that some store owners would want to have a clear separation
between items they were selling within their stores and items within
their personal porfolios. However, this ended up generating confusion
amongst some store owners, so we've decided to get rid of that
separation and collapse the two together. So, if you happen to be a
store owner, <strong>all </strong>of your items, store and non-store, will be
combined into one Wigix portfolio. We think this should be acceptable
to most of you, but going forward if you think you still need to keep
your "personal" Wigix separate from your store then the best solution
is to create a 2nd id for managing all your personal stuff.</p><p> </p><p>I hope the above makes sense, and I look forward to your feedback after we launch these changes.</p><p> </p><p>Bob </p></div></span>Wigix Company Blog2009-06-03T14:37:53Zwigix