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Wigix Help Center

FAQ

How to...

Category Experts

Make money without selling a thing

Others

FAQ > Tips and Tricks

Did you know...
Customizing My Wigix Summary

All Members

Did you know that you can customize the presentation of My Wigix > Summary? Just hover your mouse over any of the page's boxes and orange up and down buttons will appear. These buttons rearrange the order of the boxes on the right-hand side. Place the pane that's most important to you top-most.

December 23, 2009

Complete your Profile

All Members

Did you know that you that one of the easiest ways to build trust as a buyer or seller is to complete your profile and upload a picture of yourself?

My Wigix > Preferences > Profile

December 9, 2009

Edit This Page

All Members

Did you know that you can submit changes to any page whose details you think it is in error? On every item detail page there is an "Edit this page" link in the "toolbox" (right hand side). Click on it and you can edit anything, from the title, category and description. Your changes will be sent to Category Expert for review.

November 4, 2009

Specify Number of Search Results

All Members

Did you know that you can set the maximum amount of rows per page for your search results. Just go to Site Preferences and set your "Search Result Display". You can choose 12, 24, 48 or 120 results per page.

My Wigix > Preferences > Site Preferences Show me

October 28, 2009

My Wigix and Public Profiles

All Members

Did you know that there is a difference between My Wigix and your Public Profile. My Wigix is your central point of account activity, with pending tasks, order management, preferences and a feed of your friends activity. Your public profile can be accessed through your name link at the top of every page (when logged in) and shows public information for others, such as your discussion posts, the items you have for sale, your lists and your trust and safety rating.

My Wigix Show me

Your Public Profile Show me

October 21, 2009

Adding to a Shelf While Listing

Storefront Owners

Did you know that, when Storefront owners are listing a new item, they can easily add it to a shelf. In step 3, when they are creating their sell order, there is a pane of "add to shelves" options. Just checkmark the shelf in which you'd like the item to show up.

October 14, 2009

Display Preference

All Members

Did you know that you can choose how your name is shown to other members? Just go to your Site Preferences and see your "Display Preference." You can choose your full name, username, or both.

My Wigix > Preferences > Site Preferences Show me

October 7, 2009

Get Verified

Sellers

An easy way for sellers to gain more buyers is to become fully verified. Getting verified tells your buyers that you've taken extra steps and that you are a serious seller.

My Wigix > Preferences > Payments & Verification

September 23, 2009

Contribute and Submit a Page

All Members

Did you know that the "Contribute" menu in the header changes based on what page you're on? Normally, it provides a link to "Submit a page." But if you're on an product page, then the menu will also provide links to "Submit a page within this Category" and "Submit a Similar Page to this One" which will pre-populate the form with selected information.

September 16, 2009

Tagging

All Members

Did you know that you can tag any product with a keyword? Any tag becomes clickable, where you can find products, discussions and blogs that have been marked with the same keyword. On any product page, click "Tag this page" in the "Tags" section.

Tag Cloud
How to tag a product

September 9, 2009

Upload Your Own Photos

Sellers

Did you know that you can upload photos of your own item (in addition to generic photos)? When you open a sell order, you are given the opportunity to upload "seller's photos." These are usually photos that show the condition of your own personal item.

September 2, 2009

Search Suggestions

All Members

Did you know that when you start to type in the search bar, you're automatically given suggestions underneath it. These suggestions will continue to refine as you continue to type. Selecting any of these suggestions will go directly to its item detail page.

August 26, 2009

Quickly Add to Your Portfolio

All Members

Did you know that you can add to your lists right from the search results? Search results have "Select an Action" drop-down menus in grid and list views. You can chose "Add to My Portfolio", "Add to My Watch List" and "Add to My Gift Registry". This makes it easy to add numerous items to your lists quickly and easily.

Catalog > All Categories

August 12, 2009

Escrow

Buyers

Did you know that if you are buying or selling a big ticket item and are unsure of the trustworthiness of the other party, then you can use Escrow.com to ensure safety. An escrow service holds the buyer's payment and sends it to the seller only when the buyer receives and approves the item. Learn more at Escrow.com.

Help Center > Transactions, Fees Balance & Payouts > 14. How do I perform an Escrow?

August 5, 2009

Buy Orders

Buyers

Did you know that if you don't like the prices available, you can communicate to sellers your own price. Just open a Buy Order: click on the "Buy" button on an item detail page. Indicate the price that you're willing to pay. Seller will see your open Buy Order and might agree to sell at your price.

Catalog > All Categories

July 29, 2009

Show Images in Portfolio

All Members

Did you know that you can show the images of your portfolio items when viewing your full portfolio? To turn it on, go to your site preferences in My Wigix. In the "Portfolio Display" section, check "Show Images" and click "Save Changes".

My Wigix > Preferences > Site Preferences Show me

July 22, 2009

Export to Craigslist

Sellers

Did you know that a good way to extend your reach to a broader range of buyers is to post the details of your sell orders to Craigslist? Just choose Craigslist from the "Spread the Word" page that you see after posting a sell order. You can also access the tool through the action drop-down menus for each open sell order in My Wigix > Orders > Sell Orders.

My Wigix > Orders > Sell Orders

July 15, 2009

Share a Review on Facebook

All Members

Did you know that you can post a review of a product on facebook through Wigix? Just log in and use Facebook Connect. After posting a review of any product in the Wigix catalog, you'll see an option to share it on Facebook. This is a perfect way to recommend a product to all your friends.

July 8, 2009

Selling

Sellers

Did you know that there are many places that you can initiate a sell order? The first is through the "Sell" button on any Item Detail Page. The second is through the "Sell" link in the top header.

Sell an Item Show me

June 29, 2009

Bulk Uploading

Sellers

Did you know that you can upload a whole category of multiple sell orders at one time through a simple spreadsheet upload? Just select "Bulk Upload" from the "Sell" button at the top of each Wigix web page.

Bulk Upload Show me

June 29, 2009

Import eBay listings

Sellers

Did you know that you can re-list any eBay listing as a Wigix sell order? You can even import multiple eBay listings in a single process. Just select "Import eBay Listings" from the "Sell" button at the top of each Wigix web page.

Import eBay ListingsShow me

June 29, 2009

Reports

All Members

Did you know you can search through or sift your account balance and orders by type and date ranges?

My Wigix > OrdersShow me

My Wigix > Account BalanceShow me

June 29, 2009

Low Stock Warnings

Storefront Owners

Did you know that Storefront owners can activate warnings to show when their inventory item stock is low?

My Wigix > Preferences > Seller Preferences

June 29, 2009

Vacation Hold

Storefront Owners

Did you know that Storefront owners can place their entire inventory on vacation hold?

My Wigix > Preferences > Seller Preferences

June 29, 2009

Customizable Storefront Design

Storefront Owners

Did you know the Storefront owners can customize the color scheme and messages of their store? Just click any of the "edit" buttons located in the Store Design page in My Wigix.

My Wigix > Storefront > Store Design

June 29, 2009

Shelve and Smart Shelves

Storefront Owners

Did you know that Storefront owners can sort and organize their store sell orders in categories? You can even have the Wigix automatically select items based on criteria. Just select your open sell orders, and choose a shelf in the "Add to Shelf" menu. Click the "Shelves" slide-out button to edit or add new shelves.

My Wigix > Orders > Sell Orders > Unsold

June 29, 2009

Promotional Banners

Storefront Owners

Did you know that Storefront owners can add promotion banners to their Storefront? You can choose pre-built graphics, upload your own, embed a video, or upload a Flash file. Just click the "Add another Promo Area" button on the Store Design page.

My Wigix > Storefront > Store Design

June 29, 2009

Favorite Storefronts

Buyers

Did you know that any member can bookmark a storefront as a favorite for quick future access? All your favorite Storefronts show up on the bottom left side of the Stores homepage.

Shop Stores > All StoresShow me

June 29, 2009