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Wigix Help Center

FAQ

How to...

Category Experts

Make money without selling a thing

Others

Help Center > How to be a trusted member (Feedback & Trust Ratings)

Buying and Selling Feedback Rating

After completing your purchase/sale, rate your buyer/seller with a thumbs up or down in Order Management.

A thumbs up adds a point.
A thumbs down subtracts a point.

Reasons for a thumbs down:

  • Item was not as described / was damaged (for buyers)
  • Slow to ship (for buyers)
  • Did not ship item (for buyers)
  • No or bad communication
  • Slow to pay (for sellers)
  • Did not pay (for sellers)
  • Paid incorrect amount (for sellers)
  • Provided invalid shipping address (for sellers)

Note: You can import your eBay feedback rating. Every eBay feedback point is worth 1/2 point on Wigix.

Trust and Safety Rating

The more verifications you complete, the higher your trust and safety rating is.

Bronze: 4 verifications
Silver: 5 or 6 verifications
Gold: 7 or higher

Mini Profiles

For safety, mini-profiles hover next to your cursor when it's over a member's name.

Always check this information before buying.